Transaction policy

Payment

Credit card (visa / MasterCard / JCB ) / Paypal / ATM transfer / no fold to the post office / business payment / line pay / Alipay (Alipay) / TenPay

Custom

14 working days (excluding Saturdays, / holidays), since the completion of the payment confirmation typesetting quadrochromatic, starting working days for custom period (excluding former exchanges communication and modify custom).

Delivery

The island of Taiwan: Black delivery free shipping, 1-2 service.

Other countries: EMS international express.

Return

Custom works belongs to private goods are, do not accept returns, or any warranty and repair.

Guarantee

MSA brand to provide you with ease of damage to ensure that the beauty of the glass hand carved glass, as long as you order any glass works or ceramic works in the receipt of goods, such as damaged are entitled to free re - mail service.

Damaged warranty period: upon receipt of the works after opening a week

(1) after unpacking damaged photos remain within a week to speed up the processing of contact customer service

(2) customer service contact

(3) the designer is made to fill in the

When the designer to complete the work, of course, hope to the master's hands, we continue to improve progress in the packaging and the best logistics business with the current rate of 0.1%, but no matter what the reason causing damage or is the first time to meet our customers, designers hope to provide the most secure, free of charge to send! Such a service is our best efforts to compensate, the system takes a little time to hope that every guest can give this part of the space, in this thank you for supporting our guests, thank you!